Australia Privacy Policy
Last modified: May 26, 2023
Konami Australia Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This policy applies only to the business we conduct in Australia and through our website, au.konamigaming.com.
We respect the privacy of individuals and take protecting personal information seriously. We are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Privacy Act).
This Privacy Policy applies to the privacy practices in Australia of Konami Australia Pty Ltd and its related bodies corporate. It outlines how we collect, use, disclose and otherwise handle personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including, as set forth below, both from you and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our website, including information:
1. By which you may be personally identified, such as your first and last name, e-mail address, title of position and employer, telephone number, jurisdiction, or any other identifier by which you may be contacted online or offline ("personal information");
2. That is required to create a user account, including a username and password;
3. That we obtain when you use our social media features;
4. That we obtain when you submit your application for employment, and we may collect information about your job history, experience, education, and certifications. We may also ask you for other information to assist us in determining your eligibility under various local immigration or employment laws to work in a particular country, and/or gaming jurisdictions;
5. That is about you but individually does not identify you; and/or
6. About your internet connection, the equipment you use to access our website, and usage details.
We collect this information:
1. Directly from you when you provide it to us.
2. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
3. From third parties, for example, our business partners or affiliates.
Information You Provide to Us.
The information we collect on or through our website may include:
1. Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our newsletter, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our website.
2. Records and copies of your correspondence (including email addresses), if you contact us.
3. Your responses to surveys that we might ask you to complete for research purposes.
4. Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
• Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our website.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
While we take great care to protect your personal information on our website, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.
Access and correction requests
We will take such steps as are reasonable to ensure that the personal information which we collect remains accurate, up to date and complete.
You have a right to request access to or correction of your personal information we hold about you at any time by contacting us (see details below). In some cases we may be able to deal with your request over the phone. We may charge you a small fee to cover our costs when giving you access to personal information we hold about you, but we’ll always check with you first. No charge will be made for simply making the request and we will not charge you for making a request to update or correct your personal information.
If you consider that the information which we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps, consistent with our obligations under the Privacy Act, to correct that information if you so request.
We will respond to all requests for access and/or correction within a reasonable time.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Anonymity
You may have the option, if it is lawful or practical, to remain anonymous or use a name other than your own (a “pseudonym”) when you deal with us. If you choose to deal with us anonymously or the personal information you provide to us is incomplete or inaccurate, we may not be able to provide our services to you effectively.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Cookies
Like many websites, our website may use “cookies” from time to time. Cookies are small text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such, information will be aggregated and not linked to particular individuals. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Website may not function fully for users who disallow cookies.
Policy Updates and Changes
From time to time, we may change our policy on how we handle personal information or the types of personal information which we hold. Any changes to our policy will be published on our website. You may obtain a copy of our current policy from our website or by contacting us on the details above. It is your responsibility to check the website from time to time in order to determine whether there have been any changes.
Privacy Policy Complaints and Enquiries
Please direct contact regarding privacy queries, issues or complaints to the following:
Konami Australia Pty Ltd
28 Lord Street
Botany NSW Australia 2019
+61.2.9666.5731